King Online Casino Privacy

At King Online Casino, we understand that your personal data matters to you, and protecting it is one of our core responsibilities as a licensed operator. This privacy policy explains how we collect, use, store and protect the information you share with us when you register, log in, deposit, play or contact our support team. King Online Casino is operated by Jupiter Gaming Limited, licensed by the UK Gambling Commission (licence no. 67098) and the Jersey Gambling Commission (licence no. RGO-2600-30). By creating an account or using our services, you agree to the practices described in this policy.

Information We Collect

We collect information at several stages of your relationship with us, starting from the moment you attempt a King casino login or register a new account. The categories of data we gather include:

  • We collect your full name, date of birth, address, email and phone number when you register
  • We record payment details when you use a Visa debit card, Mastercard debit card or Apple Pay to deposit or withdraw funds
  • We store identity verification documents required to confirm you are a UK resident aged 18 or over
  • We track your gameplay activity, including wagers, deposits and withdrawals across our slots, live casino and King casino app
  • We log technical information such as your IP address, browser type and device data whenever you access King casino online
  • We keep records of communications you send through live chat, email or our contact form

How We Use Your Data

We use the information we collect to operate King casino online safely and efficiently. This includes verifying your identity before you can complete a King casino login, processing deposits and withdrawals, and administering our loyalty program, My Rewards. We also use your data to manage promotions such as our welcome offer and free spins on Big Bass Splash, and to determine your eligibility for a king casino bonus or other reward. Where you have opted in, we may use your contact details to send you information about a king casino promo code, new king slots releases or upcoming Drops & Wins prize pools. You can withdraw your marketing consent at any time through your account settings.

We also process data to comply with our licensing obligations, detect fraud, prevent underage or self-excluded individuals from accessing king casino uk services, and respond to regulatory requests from the UK Gambling Commission or Jersey Gambling Commission.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website and King casino app to remember your preferences, keep you signed in, and analyse how you interact with our games and promotions. Cookies also help us measure the performance of marketing campaigns and improve navigation across desktop and mobile versions of King online casino. You can manage or disable cookies through your browser settings, though doing so may affect certain features, including your ability to stay logged in or receive personalised offers.

Sharing Your Information

We do not sell your personal data. However, we may share information with trusted third parties who help us deliver our services, including:

  • We share data with game and live providers such as Pragmatic Play, Play'n GO, Blueprint Gaming, Games Global and Evolution to enable gameplay
  • We share payment details with card processors and banks to complete deposits and withdrawals
  • We disclose information to identity verification and anti-fraud service providers
  • We provide data to regulators, including the UK Gambling Commission and Jersey Gambling Commission, when legally required
  • We may share information with law enforcement agencies where necessary to prevent crime or comply with a legal obligation

Any third party we work with is required to handle your data securely and only for the purposes we have authorised.

Data Security

We take data security seriously and apply industry-standard measures to protect your information from unauthorised access, loss or misuse. Our systems use encryption for sensitive data such as payment details, and access to personal information is restricted to authorised staff who need it to perform their duties. While we work hard to keep King casino safe, no method of transmission over the internet is completely secure, and we encourage you to use a strong password and keep your login credentials confidential.

Data Retention

We retain your personal data for as long as your account remains active and for a period afterwards as required by gambling regulations, anti-money laundering laws and our own record-keeping obligations. Typically, this means we keep transaction and identity records for several years after account closure. Once retention periods expire, we securely delete or anonymise your data.

Your Rights

Under UK data protection law, you have a number of rights regarding your personal information. These include the right to:

  • Request access to the personal data we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Request deletion of your data, subject to our legal and regulatory retention obligations
  • Object to or restrict certain types of processing, including direct marketing
  • Request a copy of your data in a portable format
  • Lodge a complaint with the Information Commissioner's Office if you believe we have mishandled your data

To exercise any of these rights, you can contact our support team, and we will respond within the timeframes required by law.

Children and Account Eligibility

Our services are strictly limited to individuals aged 18 or over who are located in the United Kingdom. We do not knowingly collect data from minors, and if we discover that an account has been created by someone underage, we will close it immediately and remove associated data where legally permitted.

International Data Transfers

Because our licensing structure spans the United Kingdom and Jersey, some of your data may be processed or stored outside your home jurisdiction. Where this occurs, we ensure appropriate safeguards are in place to protect your information in line with applicable data protection standards.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology or legal requirements. When we make significant changes, we will notify you through your account or via email. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have questions about this policy, want to know if King casino is legit, or need assistance with your account, our team is available 24/7 via live chat or by email at support@King Casino.com. We are committed to being transparent about how we collect, use and protect the information you share with King online casino.